CUSTOMER FEEDBACK & ATF CHECKS

Clacton Car Breakers — Tendring

Units 18 - 25a, Sadds Yard, Skelmersdale Rd, Clacton, Essex, CO15 6BP · CO15 6BP

3 / 5 ★★★☆☆Customer feedback assessmentCompiled by our team · Includes ATF checkMeets the expected standard.

Telephone: 0125 5476200

ATF permit: GP3794NG · Effective · Official register ↗

Business and ATF information

Registered operator / permit holder
Paul Napier, Roy Napier
Site / facility name
Clacton Car Breakers
Licence-holder name in source record
P & R Napier t/a Clacton Car Breakers
Regulator
Environment Agency
Local authority
Tendring
Permit reference
GP3794NG
Recorded permit status
Effective
Waste management licence number
71376

Information source: Government ATF register source record. Imported government ATF register record; permit status can change. These saved details are not a fresh confirmation of the permit’s current status.

How we assess customer feedback

Our ratings are based on feedback from customers who purchased or used the business’s services. Our team reviews the information supplied and compiles it against a consistent checklist, covering the customer experience from the quote to payment and paperwork. Some contributors may be personally known to our team; their feedback is assessed against the same criteria. Government ATF information is checked separately against the linked official register. The overall rating combines the nine customer-feedback service scores with the ATF register score, giving each check equal weight and rounding the result to a whole star.

Evidence behind this profile

Business and permit facts are separate from the customer-feedback checklist. The existing assessment scores have been retained; the additional public-record information does not represent a new mystery-shop, collection or payment test.

Where a criterion lacks published transaction detail, that limitation is stated.

Read the ratings and corrections policy

The ten-point checklist

1

Scrap-car price offered

4 / 5 ★★★★☆

Recorded checklist score for Clacton Car Breakers: 4/5; ask for the net amount payable for your vehicle, including collection and deductions.

2

Government ATF approval

5 / 5 ★★★★★

The recorded permit reference for Clacton Car Breakers is GP3794NG, with status “Effective” in the source record. Imported government ATF register record; permit status can change.

3

Certificate of Destruction on request

2 / 5 ★★☆☆☆

Recorded checklist score for Clacton Car Breakers: 2/5; confirm who handles permanent scrapping and who issues any applicable destruction certificate.

4

Communication and response speed

4 / 5 ★★★★☆

Recorded checklist score for Clacton Car Breakers: 4/5; contact the business to confirm its current response and booking arrangements.

5

Quote clarity and deductions

4 / 5 ★★★★☆

Recorded checklist score for Clacton Car Breakers: 4/5; ask for the quote conditions and any possible deductions in writing.

6

Booking and flexibility

2 / 5 ★★☆☆☆

Recorded checklist score for Clacton Car Breakers: 2/5; confirm the available appointment window and cancellation arrangements.

7

Customer service and friendliness

4 / 5 ★★★★☆

Recorded checklist score for Clacton Car Breakers: 4/5; consider the provider’s answers to your own questions alongside the recorded feedback score.

8

Collection or drop-off experience

1 / 5 ★☆☆☆☆

Recorded checklist score for Clacton Car Breakers: 1/5; confirm collection or public drop-off arrangements for the address shown.

9

Payment speed

4 / 5 ★★★★☆

Recorded checklist score for Clacton Car Breakers: 4/5; agree the payment method and expected timescale before handover.

10

Logbook, paperwork and aftercare

1 / 5 ★☆☆☆☆

Recorded checklist score for Clacton Car Breakers: 1/5; confirm the receipt, DVLA steps and follow-up contact before the vehicle leaves.

Location on Google Maps

Units 18 - 25a, Sadds Yard, Skelmersdale Rd, Clacton, Essex, CO15 6BP, Tendring, CO15 6BP

Open in Google Maps ↗

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