1
Scrap-car price offered
3 / 5Recorded checklist score for Rooster Motorcycles & Salvage: 3/5; ask for the net amount payable for your vehicle, including collection and deductions.
CUSTOMER FEEDBACK & ATF CHECKS
Rooster Motorcycles & Salvage — County Durham
6A Morrison Industrial Estate, New Kyo, Stanley, Co Durham, DH9 7RU · DH9 7RU
Telephone: 0120 7284000
ATF permit: BP3894ZV · Effective · Official register ↗
Business and ATF information
- Registered operator / permit holder
- Leslie Mavin
- Site / facility name
- Rooster Motorcycles
- Licence-holder name in source record
- L Mavin T/A Rooster Motorcycles
- Regulator
- Environment Agency
- Local authority
- County Durham
- Permit reference
- BP3894ZV
- Recorded permit status
- Effective
- Waste management licence number
- 64075
Information source: Government ATF register source record. Imported government ATF register record; permit status can change. These saved details are not a fresh confirmation of the permit’s current status.
How we assess customer feedback
Our ratings are based on feedback from customers who purchased or used the business’s services. Our team reviews the information supplied and compiles it against a consistent checklist, covering the customer experience from the quote to payment and paperwork. Some contributors may be personally known to our team; their feedback is assessed against the same criteria. Government ATF information is checked separately against the linked official register. The overall rating combines the nine customer-feedback service scores with the ATF register score, giving each check equal weight and rounding the result to a whole star.
Evidence behind this profile
Business and permit facts are separate from the customer-feedback checklist. The existing assessment scores have been retained; the additional public-record information does not represent a new mystery-shop, collection or payment test.
Where a criterion lacks published transaction detail, that limitation is stated.
The ten-point checklist
2
Government ATF approval
5 / 5The recorded permit reference for Rooster Motorcycles & Salvage is BP3894ZV, with status “Effective” in the source record. Imported government ATF register record; permit status can change.
3
Certificate of Destruction on request
3 / 5Recorded checklist score for Rooster Motorcycles & Salvage: 3/5; confirm who handles permanent scrapping and who issues any applicable destruction certificate.
4
Communication and response speed
1 / 5Recorded checklist score for Rooster Motorcycles & Salvage: 1/5; contact the business to confirm its current response and booking arrangements.
5
Quote clarity and deductions
3 / 5Recorded checklist score for Rooster Motorcycles & Salvage: 3/5; ask for the quote conditions and any possible deductions in writing.
6
Booking and flexibility
3 / 5Recorded checklist score for Rooster Motorcycles & Salvage: 3/5; confirm the available appointment window and cancellation arrangements.
7
Customer service and friendliness
1 / 5Recorded checklist score for Rooster Motorcycles & Salvage: 1/5; consider the provider’s answers to your own questions alongside the recorded feedback score.
8
Collection or drop-off experience
4 / 5Recorded checklist score for Rooster Motorcycles & Salvage: 4/5; confirm collection or public drop-off arrangements for the address shown.
9
Payment speed
1 / 5Recorded checklist score for Rooster Motorcycles & Salvage: 1/5; agree the payment method and expected timescale before handover.
10
Logbook, paperwork and aftercare
3 / 5Recorded checklist score for Rooster Motorcycles & Salvage: 3/5; confirm the receipt, DVLA steps and follow-up contact before the vehicle leaves.
Location on Google Maps
6A Morrison Industrial Estate, New Kyo, Stanley, Co Durham, DH9 7RU, County Durham, DH9 7RU