CUSTOMER FEEDBACK & ATF CHECKS

John Tinnelly & Sons Ltd — Newry

46 Forkhill Road, Newtowncloughogue, Newry, Co. Down, BT35 8LZ · BT35 8LZ

3 / 5 ★★★☆☆Customer feedback assessmentCompiled by our team · Includes ATF checkMeets the expected standard.

Telephone: 0283 0265331

ATF permit: LN/09/10 · Not supplied · Official register ↗

Business and ATF information

Registered operator / permit holder
John Tinnelly & Sons
Site / facility name
John Tinnelly & Sons
Licence-holder name in source record
John Tinnelly & Sons
Regulator
Northern Ireland Environment Agency
Permit reference
LN/09/10
Recorded permit status
Not supplied
Waste management licence number
22/29

Published contact number: 028 3026 5331

Published opening hours

Monday–Friday 08:00–17:00; Saturday 08:00–13:00.

Published business hours; confirm arrangements before visiting, especially on bank holidays.

Published services

Information source: Published branch information. Imported government ATF register record; permit status can change. These saved details are not a fresh confirmation of the permit’s current status.

How we assess customer feedback

Our ratings are based on feedback from customers who purchased or used the business’s services. Our team reviews the information supplied and compiles it against a consistent checklist, covering the customer experience from the quote to payment and paperwork. Some contributors may be personally known to our team; their feedback is assessed against the same criteria. Government ATF information is checked separately against the linked official register. The overall rating combines the nine customer-feedback service scores with the ATF register score, giving each check equal weight and rounding the result to a whole star.

Evidence behind this profile

Business and permit facts are separate from the customer-feedback checklist. The existing assessment scores have been retained; the additional public-record information does not represent a new mystery-shop, collection or payment test.

Published hours are branch-specific and should be confirmed before travel. Where a criterion lacks published transaction detail, that limitation is stated.

Read the ratings and corrections policy

The ten-point checklist

1

Scrap-car price offered

4 / 5 ★★★★☆

Recorded checklist score for John Tinnelly & Sons Ltd: 4/5; ask for the net amount payable for your vehicle, including collection and deductions.

2

Government ATF approval

5 / 5 ★★★★★

The recorded permit reference for John Tinnelly & Sons Ltd is LN/09/10, with status “Not supplied” in the source record. Imported government ATF register record; permit status can change.

3

Certificate of Destruction on request

2 / 5 ★★☆☆☆

Recorded checklist score for John Tinnelly & Sons Ltd: 2/5; confirm who handles permanent scrapping and who issues any applicable destruction certificate.

4

Communication and response speed

2 / 5 ★★☆☆☆

Recorded checklist score for John Tinnelly & Sons Ltd: 2/5; contact the business to confirm its current response and booking arrangements.

5

Quote clarity and deductions

4 / 5 ★★★★☆

Recorded checklist score for John Tinnelly & Sons Ltd: 4/5; ask for the quote conditions and any possible deductions in writing.

6

Booking and flexibility

2 / 5 ★★☆☆☆

Published hours: Monday–Friday 08:00–17:00; Saturday 08:00–13:00.. Recorded checklist score for John Tinnelly & Sons Ltd: 2/5; confirm the available appointment window and cancellation arrangements.

7

Customer service and friendliness

4 / 5 ★★★★☆

Recorded checklist score for John Tinnelly & Sons Ltd: 4/5; consider the provider’s answers to your own questions alongside the recorded feedback score.

8

Collection or drop-off experience

1 / 5 ★☆☆☆☆

Published services include Metal recycling and Demolition and dismantling. Recorded checklist score for John Tinnelly & Sons Ltd: 1/5; confirm collection or public drop-off arrangements for the address shown.

9

Payment speed

3 / 5 ★★★☆☆

Recorded checklist score for John Tinnelly & Sons Ltd: 3/5; agree the payment method and expected timescale before handover.

10

Logbook, paperwork and aftercare

3 / 5 ★★★☆☆

Recorded checklist score for John Tinnelly & Sons Ltd: 3/5; confirm the receipt, DVLA steps and follow-up contact before the vehicle leaves.

Location on Google Maps

46 Forkhill Road, Newtowncloughogue, Newry, Co. Down, BT35 8LZ, Newry, BT35 8LZ

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