1
Scrap-car price offered
2 / 5Recorded checklist score for J.C Thomas & Sons Ltd: 2/5; ask for the net amount payable for your vehicle, including collection and deductions.
CUSTOMER FEEDBACK & ATF CHECKS
J.C Thomas & Sons Ltd — Somerset
The Old Flax Works, Unit 7, Abbey Trading Est, Yeovil, BA21 3AR · BA21 3AR
Telephone: 0193 5427676
ATF permit: XP3990FC · Effective · Official register ↗
Business and ATF information
- Registered operator / permit holder
- J C THOMAS & SONS LIMITED
- Site / facility name
- J C Thomas & Sons
- Licence-holder name in source record
- J.C.Thomas and Sons Ltd
- Regulator
- Environment Agency
- Local authority
- Somerset
- Permit reference
- XP3990FC
- Recorded permit status
- Effective
- Waste management licence number
- 27014
- Site type
- A19: Metal Recycling Site (vehicle dismantler)
- Permit issue date
- 20/09/1993
- Company number
- 04468731
- Recorded company status
- Active
Published contact number: 01935 427676
Company directors
- Andrew Mark Thomas — Director
- Joseph Charles Thomas — Director
- Martin Peter Thomas — Director
Directors of the registered permit-holder company; directorship does not establish ownership. Source: Companies House current officers, checked 29 October 2026.
Published opening hours
Monday–Friday 08:30–16:30.
Closed for lunch 13:00–13:30 on weekdays. Confirm any unlisted weekend or bank-holiday hours before travelling.
Information source: Government ATF record; business-published branch information. Government ATF permit page checked on 29 October 2026; status can change.
How we assess customer feedback
Our ratings are based on feedback from customers who purchased or used the business’s services. Our team reviews the information supplied and compiles it against a consistent checklist, covering the customer experience from the quote to payment and paperwork. Some contributors may be personally known to our team; their feedback is assessed against the same criteria. Government ATF information is checked separately against the linked official register. The overall rating combines the nine customer-feedback service scores with the ATF register score, giving each check equal weight and rounding the result to a whole star.
Evidence behind this profile
Business and permit facts are separate from the customer-feedback checklist. The existing assessment scores have been retained; the additional public-record information does not represent a new mystery-shop, collection or payment test.
Company directors are sourced from the matched Companies House officer record. Published hours are branch-specific and should be confirmed before travel. Where a criterion lacks published transaction detail, that limitation is stated.
The ten-point checklist
2
Government ATF approval
5 / 5The recorded permit reference for J.C Thomas & Sons Ltd is XP3990FC, with status “Effective” in the source record. Government ATF permit page checked on 29 October 2026; status can change.
3
Certificate of Destruction on request
4 / 5Recorded checklist score for J.C Thomas & Sons Ltd: 4/5; confirm who handles permanent scrapping and who issues any applicable destruction certificate.
4
Communication and response speed
1 / 5Recorded checklist score for J.C Thomas & Sons Ltd: 1/5; contact the business to confirm its current response and booking arrangements.
5
Quote clarity and deductions
2 / 5Recorded checklist score for J.C Thomas & Sons Ltd: 2/5; ask for the quote conditions and any possible deductions in writing.
6
Booking and flexibility
3 / 5Published hours: Monday–Friday 08:30–16:30.. Recorded checklist score for J.C Thomas & Sons Ltd: 3/5; confirm the available appointment window and cancellation arrangements.
7
Customer service and friendliness
4 / 5Recorded checklist score for J.C Thomas & Sons Ltd: 4/5; consider the provider’s answers to your own questions alongside the recorded feedback score.
8
Collection or drop-off experience
2 / 5Recorded checklist score for J.C Thomas & Sons Ltd: 2/5; confirm collection or public drop-off arrangements for the address shown.
9
Payment speed
4 / 5Recorded checklist score for J.C Thomas & Sons Ltd: 4/5; agree the payment method and expected timescale before handover.
10
Logbook, paperwork and aftercare
2 / 5Recorded checklist score for J.C Thomas & Sons Ltd: 2/5; confirm the receipt, DVLA steps and follow-up contact before the vehicle leaves.
Location on Google Maps
The Old Flax Works, Unit 7, Abbey Trading Est, Yeovil, BA21 3AR, Somerset, BA21 3AR