1
Scrap-car price offered
2 / 5Recorded checklist score for Thomas Muir (Rosyth) Ltd: 2/5; ask for the net amount payable for your vehicle, including collection and deductions.
CUSTOMER FEEDBACK & ATF CHECKS
Thomas Muir (Rosyth) Ltd — Fife, Angus and Dundee
Thomas Muir (Rosyth) Ltd, Stables Road, Cromarty Campus, Rosyth · KY11 2YB
Telephone: +44 1383 420000
ATF permit: WML/L/1113364 · Granted · Official register ↗
Business and ATF information
- Registered operator / permit holder
- THOMAS MUIR (ROSYTH) LTD
- Site / facility name
- THOMAS MUIR (ROSYTH) LTD
- Licence-holder name in source record
- THOMAS MUIR (ROSYTH) LTD
- Regulator
- Scottish Environment Protection Agency
- Local authority
- Fife, Angus and Dundee
- Permit reference
- WML/L/1113364
- Recorded permit status
- Granted
Published contact number: 01383 420000
The business warns that the generic map can lead to closed roads. Follow signs for Port of Rosyth/Rosyth Ferry and then Thomas Muir; confirm hours before visiting.
Published services
- Ferrous metal recycling
- Non-ferrous metal recycling
Information source: Published branch information. Imported government ATF register record; permit status can change. These saved details are not a fresh confirmation of the permit’s current status.
How we assess customer feedback
Our ratings are based on feedback from customers who purchased or used the business’s services. Our team reviews the information supplied and compiles it against a consistent checklist, covering the customer experience from the quote to payment and paperwork. Some contributors may be personally known to our team; their feedback is assessed against the same criteria. Government ATF information is checked separately against the linked official register. The overall rating combines the nine customer-feedback service scores with the ATF register score, giving each check equal weight and rounding the result to a whole star.
Evidence behind this profile
Business and permit facts are separate from the customer-feedback checklist. The existing assessment scores have been retained; the additional public-record information does not represent a new mystery-shop, collection or payment test.
Where a criterion lacks published transaction detail, that limitation is stated.
The ten-point checklist
2
Government ATF approval
5 / 5The recorded permit reference for Thomas Muir (Rosyth) Ltd is WML/L/1113364, with status “Granted” in the source record. Imported government ATF register record; permit status can change.
3
Certificate of Destruction on request
4 / 5Recorded checklist score for Thomas Muir (Rosyth) Ltd: 4/5; confirm who handles permanent scrapping and who issues any applicable destruction certificate.
4
Communication and response speed
3 / 5Recorded checklist score for Thomas Muir (Rosyth) Ltd: 3/5; contact the business to confirm its current response and booking arrangements.
5
Quote clarity and deductions
2 / 5Recorded checklist score for Thomas Muir (Rosyth) Ltd: 2/5; ask for the quote conditions and any possible deductions in writing.
6
Booking and flexibility
4 / 5Recorded checklist score for Thomas Muir (Rosyth) Ltd: 4/5; confirm the available appointment window and cancellation arrangements.
7
Customer service and friendliness
1 / 5Recorded checklist score for Thomas Muir (Rosyth) Ltd: 1/5; consider the provider’s answers to your own questions alongside the recorded feedback score.
8
Collection or drop-off experience
4 / 5Published services include Ferrous metal recycling and Non-ferrous metal recycling. Recorded checklist score for Thomas Muir (Rosyth) Ltd: 4/5; confirm collection or public drop-off arrangements for the address shown.
9
Payment speed
1 / 5Recorded checklist score for Thomas Muir (Rosyth) Ltd: 1/5; agree the payment method and expected timescale before handover.
10
Logbook, paperwork and aftercare
4 / 5Recorded checklist score for Thomas Muir (Rosyth) Ltd: 4/5; confirm the receipt, DVLA steps and follow-up contact before the vehicle leaves.
Location on Google Maps
Thomas Muir (Rosyth) Ltd, Stables Road, Cromarty Campus, Rosyth, Fife, Angus and Dundee, KY11 2YB