CUSTOMER FEEDBACK & ATF CHECKS

ASM Metal Recycling Ltd — Three Rivers

Kings Langley Car Breakers, adj Norman House, Railway Terrace, Kings Langley, WD4 8JE · WD4 8JE

2 / 5 ★★☆☆☆Customer feedback assessmentCompiled by our team · Includes ATF checkBelow the expected standard.

Telephone: +44 1923 263576

ATF permit: CP3391NZ · Effective · Official register ↗

Business and ATF information

Registered operator / permit holder
ASM Metal Recycling Ltd
Site / facility name
Railway Terrace, Kings Langley
Licence-holder name in source record
A S M Metal Recycling Ltd
Regulator
Environment Agency
Local authority
Three Rivers
Permit reference
CP3391NZ
Recorded permit status
Effective
Waste management licence number
80266
Site type
A19: Metal Recycling Site (vehicle dismantler)
Permit issue date
07/03/1996

Published contact number: 01923 263 576

Published opening hours

Monday–Friday 08:00–17:00; Saturday 08:00–12:00; Sunday closed.

Published Kings Langley depot hours; contact before visiting, especially on bank holidays.

Information source: Government ATF register; ASM published Kings Langley depot information. Government ATF permit page checked on 29 October 2026; status can change.

How we assess customer feedback

Our ratings are based on feedback from customers who purchased or used the business’s services. Our team reviews the information supplied and compiles it against a consistent checklist, covering the customer experience from the quote to payment and paperwork. Some contributors may be personally known to our team; their feedback is assessed against the same criteria. Government ATF information is checked separately against the linked official register. The overall rating combines the nine customer-feedback service scores with the ATF register score, giving each check equal weight and rounding the result to a whole star.

Evidence behind this profile

Business and permit facts are separate from the customer-feedback checklist. The existing assessment scores have been retained; the additional public-record information does not represent a new mystery-shop, collection or payment test.

Published hours are branch-specific and should be confirmed before travel. Where a criterion lacks published transaction detail, that limitation is stated.

Read the ratings and corrections policy

The ten-point checklist

1

Scrap-car price offered

2 / 5 ★★☆☆☆

Recorded checklist score for ASM Metal Recycling Ltd: 2/5; ask for the net amount payable for your vehicle, including collection and deductions.

2

Government ATF approval

5 / 5 ★★★★★

The recorded permit reference for ASM Metal Recycling Ltd is CP3391NZ, with status “Effective” in the source record. Government ATF permit page checked on 29 October 2026; status can change.

3

Certificate of Destruction on request

1 / 5 ★☆☆☆☆

Recorded checklist score for ASM Metal Recycling Ltd: 1/5; confirm who handles permanent scrapping and who issues any applicable destruction certificate.

4

Communication and response speed

3 / 5 ★★★☆☆

Recorded checklist score for ASM Metal Recycling Ltd: 3/5; contact the business to confirm its current response and booking arrangements.

5

Quote clarity and deductions

1 / 5 ★☆☆☆☆

Recorded checklist score for ASM Metal Recycling Ltd: 1/5; ask for the quote conditions and any possible deductions in writing.

6

Booking and flexibility

4 / 5 ★★★★☆

Published hours: Monday–Friday 08:00–17:00; Saturday 08:00–12:00; Sunday closed.. Recorded checklist score for ASM Metal Recycling Ltd: 4/5; confirm the available appointment window and cancellation arrangements.

7

Customer service and friendliness

1 / 5 ★☆☆☆☆

Recorded checklist score for ASM Metal Recycling Ltd: 1/5; consider the provider’s answers to your own questions alongside the recorded feedback score.

8

Collection or drop-off experience

2 / 5 ★★☆☆☆

Recorded checklist score for ASM Metal Recycling Ltd: 2/5; confirm collection or public drop-off arrangements for the address shown.

9

Payment speed

2 / 5 ★★☆☆☆

Recorded checklist score for ASM Metal Recycling Ltd: 2/5; agree the payment method and expected timescale before handover.

10

Logbook, paperwork and aftercare

3 / 5 ★★★☆☆

Recorded checklist score for ASM Metal Recycling Ltd: 3/5; confirm the receipt, DVLA steps and follow-up contact before the vehicle leaves.

Location on Google Maps

Kings Langley Car Breakers, adj Norman House, Railway Terrace, Kings Langley, WD4 8JE, Three Rivers, WD4 8JE

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